How to Refund and Return Item from Purchasing in Fortnite Shop
2025-07-04
Bought something cool in the Fortnite Item Shop and changed your mind later? Don’t worry, you’re not stuck with it forever.
Fortnite has a built-in return system that allows players to refund certain purchases. It’s fast, easy, and available right from the game menu.
This system uses Return Tickets, which are basically Fortnite’s version of refund credits. Every player gets a limited number of these, and they can be used to cancel a purchase and get your V-Bucks back. But there are a few important rules to follow, and not every item can be returned.
Let’s walk through how the refund system works, how to use your tickets properly, and what to expect from the process.
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Key Takeaways
1. Fortnite allows returns for eligible purchases using Return Tickets, which come with every account.
2. Each player starts with three Return Tickets and gets one new ticket every 365 days if they have fewer than three.
3. Refunds must be made within 30 days of purchase, and full bundles must be returned as a whole.
What are Fortnite Return Tickets and How Do They Work?
Return Tickets are your key to undoing purchases you regret in Fortnite. They’re not infinite, but they give you a second chance if you change your mind about a skin, emote, or other cosmetic item from the Item Shop.
Basic Facts about Return Tickets
1. Each account starts with three Return Tickets.
2. You can only return items purchased in the last 30 days.
3. Once a Return Ticket is used, the item is removed from your locker, and V-Bucks are refunded to your account.
4. If the item is part of a bundle, you must return the entire bundle, not just one part of it.
5. You get one new Return Ticket every 365 days if you have fewer than three.
6. Tickets do not stack beyond three; you can’t collect more than that.
This system is simple and fair, but it’s limited for a reason. It’s designed to let you fix accidental or regretted purchases, not as a free trial method for skins. So use your tickets wisely.
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Step-by-Step: How to Refund a Fortnite Purchase
If you’ve got a Return Ticket and an item you want to return, here’s how to do it. The process only takes a few minutes and can be done right inside Fortnite:
Instructions to request a refund:
1. Open Fortnite and go to the home screen.
2. Click on your Player Icon (your current skin) in the upper right corner.
3. Click the Settings icon (gear-shaped symbol) in the right column.
4. Go to the Account and Privacy tab (it looks like a person icon).
5. Scroll down and click “Return or Cancel Purchase.”
6. You’ll now see a list of eligible purchases made in the last 30 days.
7. Find the item you want to return and select it.
8. Click “Use Return Ticket” to start the process.
9. A final confirmation screen will appear. Review the item(s), then click “Yes” to confirm.
10. You’ll see a Success screen that shows how many V-Bucks were refunded.
11. Click OK to finish.
That’s it! The item will disappear from your locker, and the V-Bucks will be back in your account balance.
Just remember: this process cannot be undone, and the used Return Ticket won’t come back.
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What Can and Cannot Be Refunded
While most Item Shop purchases are eligible for refunds using Return Tickets, not everything qualifies. Some types of content are non-refundable, and there are time limits on when you can act.
Items that can be refunded
Outfits (skins)
Emotes
Gliders
Back Blings
Pickaxes
Wraps and other cosmetics from the Item Shop
Items that cannot be refunded
Battle Pass levels
V-Bucks purchases (real-money transactions)
Fortnite Crew subscriptions
Limited-time bundles or collaborations with special refund terms
Also, if you’ve made multiple purchases from a single bundle, you can only refund the entire bundle, not individual items from it. This is important to remember if you like one item but not the rest.
Lastly, only items purchased in the past 30 days are eligible. After that window closes, the item becomes final, even if you’ve never used it.
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What to Do If You Run Out of Return Tickets
One of the biggest questions players ask is: “What if I’ve used all my Return Tickets?”
Unfortunately, once you’ve used up all three Return Tickets, you’ll need to wait until the system gives you a new one. This happens once every 365 days, but only if you have fewer than three on your account.
If you still have one or more tickets left, the timer won’t reset. You’ll only start the 365-day countdown once you’re under the limit.
Currently, you cannot buy or request extra tickets, even if you contact Epic Games Support. The system is automatic and equal for all players.
So if you’re down to your last one or two, it’s a good idea to hold onto them unless you’re absolutely sure you want to undo the purchase.
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Conclusion
Fortnite’s refund system is a player-friendly way to fix accidental buys or cosmetic regrets. With just a few clicks, you can remove an item and get your V-Bucks back, no complicated process, no third-party tools. But it does come with limits, so it’s worth thinking twice before making fast purchases.
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FAQ
How many Return Tickets do I get in Fortnite?
Each player starts with three Return Tickets. You get one more every 365 days if you have fewer than three.
Can I refund something I bought two months ago?
No. You can only return purchases made in the last 30 days.
Can I get a refund for V-Bucks I purchased with real money?
No. V-Bucks transactions are not refundable through Return Tickets.
Can I return part of a bundle?
No. If an item came in a bundle, you must return the entire bundle together.
How do I get more Return Tickets?
You’ll automatically receive one new Return Ticket every 365 days as long as you have fewer than three. You cannot request extras.
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Disclaimer: The content of this article does not constitute financial or investment advice.
